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Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

Access All Charts and Data

Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

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March 4, 2020

Most Valuable Text Messages Received from Businesses According to US Adults, Jan 2020 (% of respondents)

Description

A survey of US consumers asked about the most useful texts they've received from businesses. Responses include appointment reminders, shipment/delivery updates, booking confirmations/cancellations, discount offers, prescription refill alerts, swift resolutions to questions/issues and personalized ... messages.More

Methodology

Data is from the March 2020 Zipwhip report titled "2020 State of Texting." A US survey of 1,000 adults ages 18+ and 1,600 businesses was conducted online during January 2020. The panel sample was purchased through SurveyMonkey and followed a census breakdown for gender and age. No respondents were compensated for their participation. Zipwhip is a business-texting software and API provider.

"Behind the Numbers" Podcast