Insider Intelligence delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More

About Insider Intelligence

Our goal at Insider Intelligence is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how Insider Intelligence came to be.
Learn More
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Contact Us
Speak to a member of our team to learn more about Insider Intelligence.
Contact Us
See our latest press releases, news articles or download our press kit.
Learn More
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More
Browse our upcoming and past webinars and other events.
Learn More
Tune in to eMarketer's daily, weekly, and monthly podcasts.
Learn More

Financial Services

Planning before taking action and showing extra care in risky areas can help smooth out the merger.

After a challenging Q1, PayPal looks to be shifting its strategy to focus on high-growth areas. Business areas like Xoom might not fit.

Risk teams are creating plans to fend off misinformation and stop the spread of rumors at the source.

Senators’ questioning highlighted the dangers of a lack of accountability on Wall Street. That could pave the way for new regulations.

The big tech is diving deeper into payments to tap new revenue streams.

The crypto winter has brought assets crashing down to earth and dampened payments growth. But key crypto payment use cases remain intact, drawing continued investment from major payment providers. This helps set a path for US crypto payment adoption to grow by a 21.3% average annual rate from 2022 to 2025 and worldwide volume to grow by 12.6%.

Lenders need to be prepared for quicker, digitally driven runs after SEC rules out short-selling ban.

To keep up the momentum, the BNPL provider launched a Pay-in-2 product so it can expand into new payment categories

AI-focused fintechs offer small FIs less-powerful solutions than their larger counterparts—if they work with them at all.

Record-high debt and record-high card interest rates are leading to missed payments

Despite a tough few months, Stripe is willing to invest in crypto. Industry rivals may need to take note.

The Amazon of Latin America has a $3.6 billion plan: Mercado Libre will invest 19 billion reais in Brazil, in part to fund its fintech arm—which poses an enormous threat to the region’s banks.

Property and casualty (P&C) insurers’ bottom lines are being hit by rising claims costs, belt-tightening consumers, and emerging risks that further complicate underwriting. They need to mine new pockets of growth while reversing negative trends in their core lines of home and auto.

On today’s episode, we look at the various angles of generative AI in banking. In our "Headlines" segment, we discuss regulators' urgency to install oversight over the rapidly advancing technology. In "Story by Numbers," we examine the percentage of executives that are not aware of how fast generative AI is coming, as well as discuss an old number that has been around the finance world for a while about human customer service agents versus bots. And in "For Argument's Sake," we take sides in the debate over whether generative AI will raise the bar or level the playing field for small and regional banks. Tune in to the discussion with host Rob Rubin, our analyst Eleni Digalaki, and vice president of content strategy Dan Van Dyke.

Regional banks clamoring for customers and deposits must update their digital marketing strategies.

The EU is ramping up its efforts in an antitrust probe into Apple Pay. But the Big Tech firm’s loyal customers should shield it from potential fallout.

Here are some things banks should consider when partnering with a fintech.

The BNPL provider embarked on a full restructure to regain growth and achieve profitability

Concerns over funding costs, liquidity, and deposit outflows could lead to a credit crunch, according to recent Federal Reserve reports.

It benefited from increased volume in its key growth categories, like BNPL and Braintree