Insider Intelligence delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More

About Insider Intelligence

Our goal at Insider Intelligence is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how Insider Intelligence came to be.
Learn More
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Contact Us
Speak to a member of our team to learn more about Insider Intelligence.
Contact Us
See our latest press releases, news articles or download our press kit.
Learn More
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More
Browse our upcoming and past webinars and other events.
Learn More
Tune in to eMarketer's daily, weekly, and monthly podcasts.
Learn More

Financial Services

Sharing results from its examination of SVB’s collapse, the Fed admits it should have done more.

Banks and payment providers shouldn’t ignore consumers increasingly using cash to combat cost-of-living pressures.

Economic uncertainty has slashed small and medium-sized business (SMB) satisfaction with their payment service providers (PSPs). This is intensifying competition between acquirers and processors, banks, fintechs, and the vendors that serve them. Providers must enhance and simplify access to cutting-edge solutions that solve key pain points—or risk losing share.

Today’s episode is all about the future of banking as a service (BAAS). In our "Headlines" segment, we use Railsr’s fall from grace to discuss how today’s economic uncertainty has slowed down the progress of embedded finance and BaaS. In "Story by Numbers," we examine a cornerstone advisor’s forecast of BaaS revenues in 2026 and how a 2022 study from Endava found that about half of fintechs are having scaling and platform issues with their BaaS providers. And in "Pretend CEO," we ask guest Leda Glyptis to pretend that she’s teamed up with a giant private equity firm with unlimited capital resources and a vision of building or buying her way to win a material share of the $25 billion of BaaS revenues in 2026. Join the fun with host Rob Rubin, our analyst Eleni Digalaki, and special guest Leda Glyptis, chief client officer at 10x Banking and author of the recently released book "Bankers Like Us."

Younger small-business owners are opting to switch FIs or partner with fintechs. Here’s what they want from banks. (This article was written with the assistance of ChatGPT.)

Resilient consumer spending was a bright spot for Mastercard, but higher costs squeezed profits in Q1.

Fintechs are better off cutting costs and scaling back expansion plans until the finance climate improves.

Cross-border and B2B payments pushed up the network’s payments volume during fiscal Q2.

While many consumers use mobile banking apps multiple times a week, some worry about fraud. Here are the security features they value most.

While most US regional banks have moved past last month’s turmoil, First Republic is pulling out all the stops to survive.

EPI wil pilot a digital wallet and instant payments system after axing its plans for a pan-European payments network

The US property and casualty industry faced a trying 2022. There’s hope for a rebound in 2023, but some economic and natural factors may mute it.

Fiserv’s Tap to Pay on iPhone rollout and ACI’s expansion into larger merchants open up a big growth opportunity for these providers

They often don’t have real-time data capabilities. Partnering with a fraud-focused fintech could be a solution.

After an underwhelming Q1 performance, revisiting a Walmart partnership would play to its strengths.

The impacts that halting financing will have on economies and financial markets mean the transition must be gradual.

But as macro economic headwinds continue, card networks may start cutting into the rewards that are bringing them this spend.

Bumper profits, struggling investment banks, and swelling customer deposits were all themes in banks’ Q1 earnings.

GreenSky may be an attractive acquisition as consumers rely more on BNPL for essential purchases

Cost-of-living pressures and stiffening competition are forcing savers to look harder for better rates. Here’s how banks can gain an edge.