Retail & Ecommerce

It expanded its Visa Direct integration so US customers can send payments to eligible Visa cardholders in six countries.

Digitally native brands focus on physical expansion, but costs are mounting: Allbirds, Warby Parker, and Glossier are shedding workers and expanding retail partnerships to grow sales and stay afloat.

Even as it contracts, Snap looks to the future: The company is planning layoffs but has major long-term ambitions.

Amazon’s Roomba acquisition is a data privacy nightmare: Regulators are worried that Amazon, which already has eyes and ears in consumers’ homes, will now be able to map and monitor those homes.

Discount stores ranked among the fastest-growing retailers in the US last year: But low prices, not customer loyalty, is driving that growth.

The REI Co-op Mastercard lets users earn 5% cash back for REI purchases and 1.5% cash back for all other purchases.

Nearly a third of Gen Z consumers will prefer to use apps for online payments in five years, according to Logica.

Retailers in Latin America will face a slew of macroeconomic challenges this year as rapidly changing market conditions weigh heavily on consumers’ minds—and wallets.

When it comes to online shopping, 61% of US consumers begin their product hunt on Amazon, close to half on a search engine like Google, and 32% on Walmart.com.

Block’s gross payment volume surged 23% YoY in Q2—but total net revenues dropped 6% YoY as a result of Bitcoin losses.

Inflation may be taking a bite out of candy sales, but there are still sweet spots.

Record-low warehouse vacancy rates add to retailers’ woes: Companies face an inventory pileup as they struggle to offload existing items before holiday shipments come in.

Ditching Netflix to pay for groceries: Consumers in the US and UK show a willingness to cut back on media and retail subscriptions as the cost of living skyrockets.

Customer-to-customer payments volume dropped 13% YoY in Q2. But it outlined three initiatives to help it reverse declines in H2.

Krystal Walker, Director of Beauty Development and Customer Experience at CVS Health, spoke with Insider Intelligence about the launch of Skin Care Centers.

We talked with our Reimagining Retail team to see if they could provide a little insight.

China leads the world in retail ecommerce share, with 45.3% of the country’s retail sales occurring online this year. The UK will take the No. 2 spot, with a 35.9% share, followed by South Korea, where 30.1% of retail sales will be via ecommerce.

Retailers enhance their rewards programs as inflation shifts consumer spend: But that’s easier said than done, as overly complex rewards can steer away customers rather than encourage their loyalty.

Following a 13% YoY increase in payment volume, CEO Dan Schulman said PayPal will focus on core functions, including checkout and digital wallets.

In our 2022 US Retail Sustainability Perceptions Benchmark report, we analyze the top sustainability features that consumers look for when shopping at general merchandise retailers.