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Retail & Ecommerce

Amazon’s fashion expansion continues with forays into luxury and physical retail: The company’s high-end ambitions are at odds with its emphasis on value and low prices.

The Fiserv-owned firm launched BentoBox Payments, which consolidates order management and payment processing, to help attract more customers.

On today's episode, we discuss how inflation is changing consumer behavior, whether 15-minute delivery is too good to be true, the potential of Apple's realityOS, how much of the information shoppers give retailers is false, the ceiling to spending time on TikTok, an unpopular opinion about buying things from TV ads, pets' roles in Americans' lives, and more. Tune in to the discussion with our senior director of Briefings Stephanie Taglianetti, director of reports editing Rahul Chadha, and director of forecasting Oscar Orozco.

Soaring food prices are causing consumers to rethink their spending: Consumers are changing both where and how they shop for groceries, as well as what else they buy.

This year, 64% of consumers worldwide—or as many as 1.70 billion digital buyers of the 2.65 billion we forecast—will regularly buy directly from a brand, up 15 percentage points from 2019.

Values are important, but just one of many drivers. Consumer behavior is also influenced by factors such as price, convenience, and availability of products.

Insider Intelligence spoke with Rachel Jarrett, president and COO of Zola, an online wedding registry, planner, and retailer, about how couples are gearing up—and changing up—the way they say, “I do.”

PayPal users can send cryptos to other users free of charge—and to external wallets and exchanges, but they’ll need to pay network fees.

Klarna is the most popular buy now, pay later (BNPL) service in the US, with 34.8 million users ages 14 and older. Afterpay takes the No. 2 spot with 20.0 million, and Affirm comes in third with 14.0 million.

It’s a volatile retail environment out there: That’s driving many retailers to make changes to their executive teams as they look for fresh strategies to navigate the difficult terrain.

Food delivery platforms in China struggle to maintain their pandemic gains: As consumers venture out to restaurants and stores, platforms like MissFresh and Meituan are looking for new ways to keep customers on the platform.

Western Union will use Marqeta’s issuing capabilities to offer customers cards through its new digital banking platform.

On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss what buy now, pay later (BNPL) means to fintechs, retailers, and consumers. Then for "Pop-Up Rankings," we rank the top four questions swirling around BNPL. Join our analyst Sara Lebow as she hosts analysts Suzy Davidkhanian and David Morris.

Steve Squeri said Amex’s card business has been unshaken by widespread market concerns.

Stripe launched its in-store POS system in Singapore as the wider region sees growing digital payment use and demand for unified commerce.

Change is coming to Amazon: Amid slowing ecommerce growth, Amazon split its stock, saw its consumer chief resign, and announced plans to shutter its Chinese ebook store.

On today's episode, we discuss the severity of Snap's recent profit warning, how companies can show they actually care about the planet, how many of us are served the wrong ads, why L.L. Bean quit social media for a month, the significance of Walmart expanding its drone program, an unpopular opinion about ratings, some stats about how much weddings cost, and more. Tune in to the discussion with our analysts Blake Droesch, Dave Frankland, and Evelyn Mitchell.

As cash use declines across Africa, Visa and Safaricom have launched a virtual card to let M-Pesa users transact over Visa’s network.

A proposed antitrust bill could end Amazon Prime as we know it: The retail giant is ramping up its fight against “degrading” regulations as it seeks to maintain its ecommerce dominance.

Price-conscious consumers are economizing at the grocery store as inflation takes hold. Among US adults who are cutting back on groceries, 41% are buying fewer items from name brands, and 29% are spending less on alcohol and spirits.