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Retail & Ecommerce

According to a PayPal-commissioned poll by Maru Group in July 2021, almost three-quarters (72%) of adults in Canada said they like being able to order groceries online,

US jewelry sales grew 27.5% in 2021 to reach $47.1 billion, making up 8.8% of the apparels and accessories category.

FAIR Health’s latest survey reveals how costs are a major driver of healthcare decision-making among older consumers. We unpack how digital solutions can bring pricing transparency to consumers’ healthcare financial experience and boost engagement.

ACI PayAfter integrates more than 70 BNPL options into a single solution for merchants.

Gopuff’s labor challenges underscore the dark side of rapid delivery: The company is likely trying to cut costs ahead of a potential IPO but must contend with increased government scrutiny and worker activism.

Meta’s lawsuits, settlements, and consumer sentiment are a mounting problem: The company can’t acquire its way out of this one.

On this episode of our new Behind the Numbers show, Reimagining Retail, our analyst Suzy Davidkhanian hosts author and keynote and strategic advisor Steve Dennis to discuss overlooked consequences the pandemic has had on retailers outside of the much-discussed supply chain and consumer loyalty woes. They also identify several smaller, lesser-known brands they think will pop in 2022.

Inflation hasn’t cooled consumers’ desire to spend: Nonstore sales rose 14.5% in January, and overall retail sales increased 3.8%, in the latest sign that the US economy remains strong.

US retail ecommerce sales will exceed $1 trillion for the first time this year as the flexibility and convenience customers found during the pandemic sticks.

Both companies are letting customers pay for purchases directly from their bank accounts, which might help limit interchange costs for merchants.

The company suffered worse than expected losses, but new partnerships and tie-ups might help it bolster growth this year.

Price increases hit retailers and consumers hard: As inflation approaches historic highs, retailers have to decide how much of the cost can be passed on without alienating their customer base.

Amazon Fresh is on a rapid growth curve: Grocery is a key element within Amazon’s offline push.

The firm’s processed volume surged 72% YoY thanks to growing ecommerce, a rise in business outside of its home market, and loyal customers.

Insider Intelligence spoke with Lulu Ge, founder and CEO of Elix Healing, a femtech product that offers Chinese herbal supplements for people experiencing menstrual pain.

Stripe will be the first company to enable contactless payments acceptance on merchant customers’ iPhones.

In this Meet the Analyst Webinar, Andrew Lipsman, our principal analyst, will recap the 2021 holiday season and share what he expects will happen in 2022 to help you prepare for what’s to come.

On today's episode, we discuss how concerned everyone should be about Facebook's latest Q4 earnings showing that daily active users were shrinking for the first time ever. Then for "In Other News," we talk about consumers' current feelings about social commerce and the likelihood of social media subscriptions catching on. Tune in to the discussion with our analyst Debra Aho Williamson.

Tapping into high-demand sectors lets Amex start a long-term engagement pipeline, grab younger users, and improve competitive positioning.

The Great Resignation is having a significant impact on retail: Retailers are feeling pressure to boost pay and benefits for both corporate workers and store employees.