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Retail & Ecommerce

In a study of select countries, adults favored in-store over online shopping everywhere except China. There, 54% would rather shop digitally and only 16% preferred physical stores, while the rest had no opinion.

Chinese authorities are reportedly considering roping WeChat Pay into the spin-off, which may further complicate regulatory matters for Tencent.

Digital-native retailers struggle to turn a profit: Rockets of Awesome and Warby Parker demonstrate the challenges upstarts face when they attempt to pivot from fast-paced growth to profitability.

Consumer trust in eco-friendly claims is wavering: That’s driving large retailers such as Amazon, Target, and Starbucks to find new ways to demonstrate the effectiveness of their efforts.

Retailers take last-mile fulfillment into their own hands: Companies like Costco and Amazon are building their own logistics networks, to the detriment of FedEx and UPS.

The issuer plans to attract more SMEs and younger consumers while upping its tech capabilities ahead of a credit card inflection point.

Walgreens and other major brands joined Mastercard Installments, further sharpening Mastercard’s edge in the BNPL space.

Instagram’s role in the metaverse will involve NFTs and the creator economy: At SXSW, Zuckerberg hinted at long-term metaverse plans and upcoming NFT features.

Join our analyst Andrew Lipsman, "Behind the Numbers" host Marcus Johnson, and Colgate-Palmolive's ecommerce director of growth strategy and planning Todd Hassenfelt to hear about Andrew’s recent visit to a "Just Walk Out" Amazon Fresh grocery store and the in-store digital retail media opportunity for brands selling at Amazon Fresh.

Curated by eMarketer, this collection of articles, insights, and interviews will help you understand the social commerce landscape across key areas such as livestream shopping, TikTok, influencer marketing, and what we can expect to see in the future.

As buy now, pay later becomes a common consumer practice, Klarna has its sights set on expanding its services beyond online commerce. Hear from Klarna’s CMO about how its payment platform has turned into a growth partner for merchants and retailers.

Interviews & Insights with Retailers in Latin America, Part One

Moneyhub’s and Tink’s partnerships spotlight the growing demand for A2A payments ahead of planned card fee hikes.

Beijing’s zero-COVID policy wreaks havoc on the global supply chain: Lockdowns in Shenzhen and Dongguan make it harder and more expensive for retailers like Amazon and Walmart to deliver goods to overseas shoppers.

US in-store payment card users will represent 91.0% of the population by 2023.

Private labels are winning over consumers with good value for the money. Among US adults, 89.7% said they switched from a national label mainly because the store brand offered better value, and 47.9% said deals and/or membership rewards motivated the move. Meanwhile, 52.0% cited the private-label brand’s bigger selection of products.

Despite a number of economic challenges, retail spending is expected to remain strong: Retail sales growth slowed in February but strong job and wage increases and declining unemployment provide reasons for optimism.

Hear how Amazon is changing how we think about payments. For "In Other News," we discuss Visa and Mastercard suspending their services in Russia and what Klarna's losses mean for the company. Tune in to the discussion with our analyst David Morris.