Already have a subscription?Sign In
Access All Charts and Data
Gain access to reliable data presented in clear and intelligible displays for quick understanding and decision making on the most important topics related to your industry, included at no extra cost.
Access All Charts and Data
Gain access to reliable data presented in clear and intelligible displays for quick understanding and decision making on the most important topics related to your industry, included at no extra cost.
May 31, 2018
Challenges of Using Chatbots According to US Internet Users, May 2018 (% of respondents)
Description
1,000 internet users in the US were asked about the challenges of using chatbots. This chart includes various issues including bad suggestions, unnecessary pleasantries, length of time to respond, and unhelpful responses.Note
Data was provided to eMarketer by Helpshift.Methodology
Data is from a May 2018 Helpshift survey conducted by Propeller Insights. 1,000+ US internet users ages 18+ were surveyed online during May 2018. Data was weighted to be representative of the US population. Helpshift is a customer support platform for mobile apps.Chart Title
Challenges of Using Chatbots According to US Internet Users, May 2018 (% of respondents)Publication Date
May 31, 2018
Sources
Related Charts & Analysis
Insider Intelligence
Media Services
Free Content
Contact Us →
Worldwide HQ
11 Times SquareNew York, NY 100361-800-405-0844
Sales Inquiries
1-800-405-0844ii-sales@insiderintelligence.com
* Copyright © 2023
Insider Intelligence Inc. All Rights Reserved.