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Access All Charts and Data

Gain access to reliable data presented in clear and intelligible displays for quick understanding and decision making on the most important topics related to your industry, included at no extra cost.

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July 26, 2018

How Do US Digital Banking Users Prefer to Address Issues with Their Banking Provider? May 2018 (% of respondents)

Methodology

Data is from the July 2018 Humley report titled "Consumer Online Banking Trends 2018" as cited by the Financial Brand. 1,057 US digital banking users ages 18+ were surveyed in May 2018. All respondents had used their bank's website or mobile app to access their account or get information. Humley provides an AI-powered cognitive assistant platform.