Would US Retail Decision-Makers Ban Serial Returners from Shopping on Their Website Permanently? (% of respondents, by product category, Sep 2018)
Data is from the October 2018 Brightpearl report titled "Banned? A Returning Problem" in association with OnePoll. 200 retail decision-makers in the UK (n=100) and the US (n=100) were surveyed in September 2018. Brightpearl is an inventory management and ERP software company. OnePoll is a market research company that specializes in online and mobile polling.