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Gain access to reliable data presented in clear and intelligible displays for quick understanding and decision making on the most important topics related to your industry, included at no extra cost.

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November 14, 2019

What Do Internet Users Worldwide View as the Positive Aspects of Chatbots? (% of respondents, Aug 2019)

Description

A global survey asked consumers about the positive experiences they've had with a chatbot. Reasons cited for the positive interaction include: answering questions faster than a person, receiving accurate information, preferring anonymity, preferring not to talk on the phone and being handed off to a ... human agent at the right time.More