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Access All Charts and Data

Gain access to reliable data presented in clear and intelligible displays for quick understanding and decision making on the most important topics related to your industry, included at no extra cost.

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May 6, 2020

Banking Channels Used by Adults Worldwide Before the Coronavirus Pandemic vs. Currently, April 2020 (% of respondents)

Methodology

Data is from the May 2020 Capgemini report titled "COVID-19 and the Financial Services Consumer: Supporting Customers and Driving Engagement Through the Pandemic and Beyond." 11,281 adults from 11 countries ages 18+ were surveyed during April 4-8, 2020. Respondents were from China, Germany, France, India, Italy, the Netherlands, Norway, Spain, Sweden, the UK and the US.