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Gain access to reliable data presented in clear and intelligible displays for quick understanding and decision making on the most important topics related to your industry, included at no extra cost.

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August 6, 2020

Coronavirus Impact: Interest in Select Digital Retail Technologies Among US Consumers, March 2020 & June 2020 (% of respondents)

Methodology

Data is from the August 2020 Periscope by McKinsey report titled "Retail Reimagined: The New Era for Customer Experience." 2,557 consumers in France (n=512), Germany (n=527), the UK (n=504) and the US (n=1,014) were surveyed online. The survey was conducted during early March 2020, and then repeated during early June 2020 to gauge the impact of COVID-19. Results were sampled and weighted to be representative of each country's consumer population based on variables including age and socioeconomic status.