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Gain access to reliable data presented in clear and intelligible displays for quick understanding and decision making on the most important topics related to your industry, included at no extra cost.

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January 1, 2022

What Are the Top Reasons for Using or Planning to Use Telehealth Services According to US Telehealth Users*? (% of respondents, by generation, Oct 2021)

Note

Respondents were asked, "What are the top reasons for using or planning to use telehealth services? Select up to 3."

Methodology

Data is from a January 2021 Insider Intelligence survey titled, "Telehealth Trend 2021." 1,609 US adults ages 18-75 were surveyed online during September 23-October 7, 2021. Respondents to the online survey were telehealth users or potential users selected to align with the US population on the criteria of age, gender, and income. 94% were telehealth users and 6% were potential telehealth users who said that they are planning to use telehealth services in the next 12 months. The margin of error is +/-2.4% with a 96% confidence level.