Factors* that Would Strongly Contribute to Deepening Their Loyalty to Specific Healthcare Providers** According to US Healthcare Consumers, Summer 2021 (% of respondents)
Data was provided to Insider Intelligence by Salucro.
Data is from the December 2021 Salucro "2021 Patient Payment Technology Report." 1,095 US Healthcare consumers ages 26-65 were surveyed during the summer of 2021. The respondents had annual income of $30K-$200K per year, and attested to paying a medical bill online within the last 18 months.