Insider Intelligence delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More

About Insider Intelligence

Our goal at Insider Intelligence is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how Insider Intelligence came to be.
Learn More
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Contact Us
Speak to a member of our team to learn more about Insider Intelligence.
Contact Us
See our latest press releases, news articles or download our press kit.
Learn More
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More
Browse our upcoming and past events, recent podcasts, and other featured resources.
Learn More
Tune in to eMarketer's daily, weekly, and monthly podcasts.
Learn More

5 charts that make up beauty ecommerce

Cosmetics and beauty make up a nearly $100 billion industry in the US, and next year more than one-fifth of those sales will come from ecommerce, according to our forecasts. In order to win over beauty shoppers, and Gen Z ones in particular, brands need to pay close attention to where their digital ad dollars go. Here are five charts to help you out.

1. Ecommerce is big for beauty worldwide

Some 22% of beauty retail sales worldwide will take place online this year, according toMcKinsey. In-person sales are still larger than ecommerce, but online sales are growing.

With US cosmetics and beauty ecommerce sales growth outpacing overall US cosmetics and beauty sales this year—13.6% versus 10.1%, respectively—beauty brands should focus on digital marketing.

2. Where do beauty consumers shop online?

Some 37% of US beauty consumers start their product search on Amazon, making the site more popular than Walmart (23%), retailer sites (9%), and search engines (8%), according to Tinuiti. Amazon will see $23.95 billion in US retail media ad revenues this year, according to our forecast. With 6.0% of Amazon’s US retail ecommerce sales coming from health, personal care, and beauty, it makes sense that cosmetic and beauty brands would also be investing in ads on the site.

3. Social media leads for beauty discovery

When it comes to discovering new beauty products, 45% of US beauty shoppers recall first hearing about items via social media, making it more useful than TV (30%) or in-store displays (25%). Gen Z is most likely to discover new products on TikTok, while US adults at large are most likely to find them on Facebook, per Tinuiti.

4. D2Cs are investing in TikTok, but saving most spend for Google, Facebook

US D2C consumer packaged goods and beauty brands have divested some money from Facebook over the past few years, and ad spending on TikTok is on the rise, according to Rockerbox. The money that was going to Facebook has been moving to video. Two of the top three D2C ecommerce websites gaining the most visits last year were beauty brands ( and, according to SimilarWeb, showing that the D2C beauty playbook is paying off.

5. Low pricing is attractive, but Gen Z wants more

Pricing was the biggest draw for US beauty buyers, according to Bolt. But low prices are more attractive to US adults overall than to Gen Z in particular. To woo Gen Z, brands should prioritize sampling, innovative experiences, and sustainability.


This was originally featured in the Retail Daily newsletter. For more retail insights, statistics, and trends, subscribe here.