Best practices in customer experience (CX) are rapidly changing as promising applications of AI make their way into a company’s commonly used technology.
3 KEY QUESTIONS THIS REPORT WILL ANSWER
WHAT’S IN THIS REPORT? Insights into how AI can improve CX and what companies are—and should be—doing to stay ahead.
KEY STAT: Nearly half of US marketers polled in September 2021 have increased CX-related AI investments in the preceding year.
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