Insider Intelligence delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More

About Insider Intelligence

Our goal at Insider Intelligence is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how Insider Intelligence came to be.
Learn More
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Contact Us
Speak to a member of our team to learn more about Insider Intelligence.
Contact Us
See our latest press releases, news articles or download our press kit.
Learn More
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More
Browse our upcoming and past events, recent podcasts, and other featured resources.
Learn More
Tune in to eMarketer's daily, weekly, and monthly podcasts.
Learn More

AI-powered Bing is making inroads on Google’s search lead

The news: Bing is making noticeable gains on Google, a sign that Microsoft’s embrace of consumer-facing AI chatbot technology is paying dividends.

  • Similarweb data reveals that OpenAI integration into Microsoft's Bing increased traffic and page views by 15.8%, helping it better compete with Google since its AI-powered debut in early February. This is in contrast to a nearly 1% drop for Google.
  • Given strong public interest in ChatGPT, these numbers are an early indication of the lead Microsoft has likely taken in its quick-moving competition with Google for generative AI supremacy. Microsoft has a unique opportunity to gain ground in the $120 billion-plus global search market that Google has ruled with a more than 80% share for decades.
  • reports an eightfold increase in global Bing app downloads after its chatbot addition, while Google search app downloads decreased by 2% in the same period.

This data corroborates Microsoft’s previous assertions that, following the launch of the new Bing beta, it crossed 100 million daily active users, with one in three users of the preview being brand-new to the search engine.

Why it matters: Because Bing has less than a tenth of Google's market share, winning over even one or two percentage points can be significantly detrimental to Google.

  • Most users gained access to Bing AI in February, while Google's chatbot Bard became publicly available only recently. Google released Bard's beta and plans further integrations with Search and other Google products, but currently, it trails behind Bing—an unusual position for Google to be in.

Further proof: Posts referencing "Bing" and "search" on Facebook, Twitter, Instagram, and TikTok are up 48% year over year; meanwhile, posts mentioning "Google" and "search" on those same platforms have decreased 71% month over month compared with last year, according to Comscore data.

  • Prior to the day the new Bing went live (February 7), it accounted for just 1.22% of organic search traffic on Search Engine Land; as of March 23, Bing now holds a 2.6% market share. Google declined from 98.2% to 96.7% during that period.
  • Its sister site, Search Engine Roundtable, saw its Bing traffic increase by 155% in terms of ​​organic search share.
  • Windows Central's executive editor Jez Corden says Bing is growing in importance and is even "beating Google” as a referrer to some content.
  • Investors have weighed in too, lifting Microsoft shares by nearly 5% since the February 7 Bing launch. By contrast, the stock of Google parent Alphabet has fallen 1.8% since that date.

Our take: Our forecast predicts 7.2% growth in Google search ad revenues this year and 9.8% in 2024. But if Bing captures even a small portion of Google's searches, it will affect Google's ability to serve enough ad impressions to meet its revenue targets.