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The Co-Brand Credit Card Report

How Post-Pandemic Trends Are Shaping Customer Loyalty, Competition, and Spending in a Trillion-Dollar Industry

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About This Report
Co-brand card issuers and brand partners have an opportunity to reimagine their offerings in the pandemic’s wake. Leaning on newfound digitization and shifting spending habits can help providers tailor their offerings in ways that widen their net, grow volume, and appeal to the maximum number of customers.
Table of Contents

Executive Summary

Co-brand card issuers and brand partners have an opportunity to reimagine their offerings in the pandemic’s wake. Leaning on newfound digitization and shifting spending habits can help providers tailor their offerings in ways that widen their net, grow volume, and appeal to the maximum number of customers.

3 KEY QUESTIONS THIS REPORT WILL ANSWER

  1. What is the state of the co-brand credit card market in the US, and what are its leading categories?
  2. How did the pandemic shift the way retail, airline, hotel, and digital co-brand cards drive loyalty for partners, contend with competition, and bring in revenues and spend?
  3. How can issuers and co-brand partners leverage pandemic-driven changes as a springboard to grow and improve their offerings in the future?

WHAT’S IN THIS REPORT? Insider Intelligence zooms in on the state of co-brand credit cards and sketches the industry’s post-pandemic future. We size the market and examine how co-brands drive loyalty, confront competition, and attract volume within the retail, airline, hotel, and digital cards sectors. We then discuss best practices that keep issuers and program partners at the industry’s cutting edge.

KEY STAT: Synchrony Financial’s co-brand spend declined by 5.9% in 2020, while American Express’ shrank by 14.0%. However, the sector’s share of overall business grew despite those dips, indicating its resilience.

Here’s what’s in the full report

1file

Exportable files for easy reading, analysis and sharing.

13charts

Reliable data in simple displays for presentations and quick decision making.

1expert perspective

Insights from industry and company leaders.

    Table of Contents

    1. Executive Summary
    2. Key Points
    3. Introduction
    4. Definitions and Key Terms
    1. The Co-Brand Cards Market
    2. The State of Major Co-Brand Sectors
    3. Insider Intelligence Interviews
    4. Read Next
    1. Sources
    2. Media Gallery

    Interviewed for This Report

    David Parkes
    Synchrony Financial
    Senior Vice President, Co-Brand Products
    Interviewed June 9, 2021

    authors

    Jaime Toplin

    Contributors

    Daniel Decea
    Researcher, Financial Services
    Maria Elm
    Senior Research Analyst
    David Morris
    Principal Analyst
    Julia Woolever
    Senior Report Editor
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