Products

Insider Intelligence delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
Reports
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More
Forecasts
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More
Charts
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More
Briefings
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More

About Insider Intelligence

Our goal at Insider Intelligence is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how Insider Intelligence came to be.
Learn More
Methodology
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Contact Us
Speak to a member of our team to learn more about Insider Intelligence.
Contact Us
Newsroom
See our latest press releases, news articles or download our press kit.
Learn More
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More
Events
Browse our upcoming and past events, recent podcasts, and other featured resources.
Learn More
Podcasts
Tune in to eMarketer's daily, weekly, and monthly podcasts.
Learn More

Consumer payment trends augmented by economic uncertainty

The data: Forty-four percent of global consumers have changed their online payment habits partly due to the rising cost of living, according to a Paysafe report published in June, which included a survey of 11,000 consumers across 10 countries.

  • 52% of consumers use cash less often as prices rise.
  • 40% say they prefer payment methods that let them keep track of spending more accurately.
  • 36% of consumers also said they prefer using contactless payments.
  • And 33% said they prefer payment methods that don’t require sharing their financial details online.

Key context: The Personal Consumption Expenditures price index rose 6.3% annually in May, holding steady from April, per the US Commerce Department. Although price increases have cooled slightly from March’s 40-year high, consumers feel little relief and have shifted their purchasing and payment habits.

US consumer spending increased just 0.2% month-over-month in May—the smallest increase this year. Floundering consumer sentiment—triggered in part by fears of a recession—has pushed many consumers to tighten their purse strings.

What this means for payment providers: Consumers may look for ways to optimize purchases as economic factors influence spending power.

This could make rewards-forward credit cards even more attractive. Even though consumers tend to limit credit spending in favor of debit cards during times of economic instability, digital credit card spending is expected to hit $501.07 billion in 2022, up from $464.77 billion last year, per Insider Intelligence forecasts. Growth may be influenced by stronger demand for rewards, which 44% of US consumers cited as the main reason for switching to a new credit card during the pandemic, per 2022 LendingTree data.

Consumers may be more interested in tools that help them manage spending. Solutions like Apple Card’s category-based insights and Amex’s digital receipts give consumers greater visibility into their finances and can help them better manage their spending in the wake of economic uncertainty. Investing more into these services can help payment providers better serve their customers and increase loyalty.

Related content: Check out The Era of Uncertainty report collection to learn more about how recent macroeconomic factors are affecting key industries.