Products

Insider Intelligence delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
Reports
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More
Forecasts
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More
Charts
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More
Briefings
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More

About Insider Intelligence

Our goal at Insider Intelligence is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how Insider Intelligence came to be.
Learn More
Methodology
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Contact Us
Speak to a member of our team to learn more about Insider Intelligence.
Contact Us
Newsroom
See our latest press releases, news articles or download our press kit.
Learn More
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More
Events
Browse our upcoming and past webinars and other events.
Learn More
Podcasts
Tune in to eMarketer's daily, weekly, and monthly podcasts.
Learn More

Marketers Lack Confidence with GDPR Compliance

An upcoming data regulation stokes anxiety

The General Data Protection Regulation (GDPR) enforcement deadline is nearly here, but marketers aren't feeling too self-assured in their abilities to comply with the new law.

In March, Openprise surveyed 201 US marketing operations professionals and found that they gave themselves poor ratings for GDPR compliance. On a scale of 1 to 5 (with 5 being best-in-class), respondents gave their GDPR skills a 3.10 rating, which was the lowest among the data management tasks they were asked about.

The EU's GDPR becomes enforceable May 25 and states that a user’s data can be used only if that individual gives a company explicit permission. Companies found to be in violation of the GDPR face a fine of €20 million ($22.1 million) or 4% of global revenues (whichever is greater). The high stakes give marketers incentive to get their data under control, but the law's vagueness and uncertainty around how stringently it will be enforced have created an environment where few companies feel prepared for GDPR.

Marketers employed by larger companies were slightly more confident about their GDPR abilities than marketers working for small firms. Respondents whose company had fewer than 500 employees rated their GDPR compliance a 2.97, while those whose company had more than 5,000 employees gave themselves a 3.13 when it came to GDPR compliance.

It makes sense that marketers with larger firms feel more secure about their GDPR position. Complying with GDPR is expensive and small firms are less likely to be able to devote resources to this. Half of the companies in a Forrester Consulting and Evidon survey spent more than $1 million to meet their GDPR requirements.

Still, the range in GDPR confidence between marketers at small firms and those at large firms is a tight one, as hardly anyone surveyed by Openprise was sure that their data is completely compliant. This could become problematic for marketers if they don't get their GDPR approach figured out soon.