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Delivery has sped up, but US retailers still eat Amazon’s dust

For more insights and key statistics on the biggest trends in today’s most disruptive industries, subscribe to our Chart of the Day newsletter.

Click-to-door time was as short as 4.4 days in July 2022 for non-Amazon digital retailers in the US, according to NielsenIQ. But Amazon has them beat by a lot, with an average click-to-door speed of 1.9 days.

Beyond the chart: Most retailers can’t keep up with Amazon—they just don’t have the resources. But delivery platforms like Uber and Instacart are changing that, turning brick-and-mortars into same-day delivery hubs.

In digital grocery, for example, delivery companies account for nearly 30% of sales in the US, per our forecast. That means other retailers have a shot at catching up to Amazon, with the help of intermediaries.

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Methodology: Data is from a August 2022 Nielsen IQ analysis. Nielsen IQ tracks aggregated and anonymized data from email receipts from a panel of over 5+ million online shoppers. The measurement reflects shopping behavior across multiple devices over time.