Digital Doctors 2022

How Technology Helps and Hinders Physicians

About This Report
The pandemic exacerbated clinician burnout and labor shortages as providers added more digital demands to the daily workflow. Doctors generally embrace technology to help them do their jobs, but the plethora of systems are also getting in the way.
Table of Contents

Executive Summary

Every aspect of a physician’s workday is affected by digital tools or technologies, from patient engagement to charting and billing. The demands on doctors’ time are growing as exponentially as the data they collect. But the right technologies can help ease the burdens others create.


  1. What digital tools do physicians use in their personal and professional lives?
  2. How has the pandemic changed physicians’ workflow?
  3. What technologies could change the trajectory of physician shortages and burnout?

WHAT’S IN THIS REPORT? We look at how doctors view and use digital health tools, the demands various technologies place on them, and which technologies could alleviate some of those burdens.

KEY STAT: All over the world, doctors are feeling the impact of digital technologies as their workloads have expanded to accommodate growing demands. If technology is the problem, can it also be the solution?

Here’s what’s in the full report


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2expert perspectives

Insights from industry and company leaders.

    Table of Contents

    1. Executive Summary
    2. Key Points
    3. Doctors’ View of Digital Health
    4. Doctors’ Digital Workdays
    1. Digital Health Is Just One More Disruptor
    2. Meet Doctors Where They Are Digitally
    3. Insider Intelligence Interviews
    4. Read Next
    1. Sources
    2. Media Gallery

    Charts in This Report

    Interviewed for This Report

    Jeffery Sunshine, MD
    University Hospitals Health System
    Chief Medical Information Officer
    Interviewed April 28, 2022
    Laura Coughlin
    Change Healthcare
    Vice President, Clinical Innovation and Development
    Interviewed April 25, 2022


    Lisa Phillips


    Jasmine Enberg
    Senior Analyst
    Jeane Han
    Senior Researcher
    Rajiv Leventhal
    Analyst, Digital Health
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