The news: The Federal Trade Commission is accusing TurboTax manufacturer Intuit of misleading consumers by promising free tax filing, after many wound up paying for services they believed would be no charge.
More on this: The FTC requested a temporary restraining order and a preliminary injunction against Intuit this week. Its complaint describes a situation that many Americans have encountered: After spending time entering their information into TurboTax, they are told that they must upgrade to the premium program to complete their returns accurately.
Zoom out: Deceptive advertising is part and parcel of the industry, but every now and then there are reminders that going too far just isn’t worth it.
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