Digital transformation has upended the global remittance market, thereby pressuring consumer pricing, reshaping the competitive battlefield, and creating new playbooks for traditional money transfer operators.
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Key Question: How can money transfer operators (MTOs) monetize digital disruption?
KEY STAT: Even while consumers’ remittance costs continue to decline overall, the pricing advantage held by digital-only MTOs is narrowing—which could reinvigorate competition from traditional MTOs.
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