Insider Intelligence delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More

About Insider Intelligence

Our goal at Insider Intelligence is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how Insider Intelligence came to be.
Learn More
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Contact Us
Speak to a member of our team to learn more about Insider Intelligence.
Contact Us
See our latest press releases, news articles or download our press kit.
Learn More
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More
Browse our upcoming and past events, recent podcasts, and other featured resources.
Learn More
Tune in to eMarketer's daily, weekly, and monthly podcasts.
Learn More

Greenwashing warning for HSBC draws attention to environmental targets

The news: The Advertising Standards Authority (ASA) in the UK has accused HSBC of greenwashing its reputation for environmental consciousness.

More on this: The ASA is targeting two ads run by HSBC placed at bus stops in Bristol and London in October 2021. 

  • One ad stated the bank would provide $1 trillion in financing for clients to transition to net-zero greenhouse gas emissions. 
  • In the second ad, the bank pledged to plant 2 millions trees to trap 1.25 million tons of carbon. 

The ASA’s warning points out that these claims are misleading to consumers and may inappropriately influence them to open accounts or buy other products.

  • The bank is currently financing businesses that emit up to 35.8 million tons of carbon dioxide per year. 
  • The bank also plans to finance thermal coal mining until 2040.

In defense of the ads, HSBC has stated that it plans to transition to net-zero emissions by 2030, including

  • Providing $750 billion to $1 trillion financing to customers to aid in their transition.
  • Phasing down the process of fossil fuel financing.

The bigger picture: Banks face growing pressure from consumers and shareholders to make sustainability a higher priority. HSBC’s greenwashing accusations come just after three major banks—Wells Fargo, Bank of America, and Citibankdefeated climate resolutions brought forth at their annual shareholder meetings. The resolutions were supported by approximately 11% to 13% of the banks’ shareholders. These shareholders are hopeful for increased backing of the resolutions and expect to see more support next year. 

Despite banks’ general movement towards net-zero-financed emission pledges, many still haven’t figured out how to balance a shift toward sustainability with sustaining their profitability.

  • Some major banks have been vague about their climate targets.
  • Per Bloomberg, banks are finding fossil fuels more profitable than green debt, earning $16.6 billion in fees from the former between 2016 and 2020, compared to $7.4 billion from the latter.

Why does this matter? FIs will soon need to step up in this space as the regulatory landscape begins to take shape. 

  • The Office of the Comptroller of the Currency (OCC) is creating climate-related preparedness principles in the US.
  • The Federal Reserve is developing stress tests involving environmental factors for banks and credit unions.
  • The Green Technical Advisory Group in the UK is creating a framework for advertisers that market companies’ sustainability credentials.
  • Regulators in the UK are working on finalizing a set of environmentally sustainable economic activities through the Sustainable Finance Disclosure Regulation.
  • The Investment Association in the UK will issue warnings to firms that fail to disclose financing that impacts the environment.

Banks must also consider their brands’ reputation with consumers. The coming great wealth transfer will foreground a new cohort of millennial and Gen Z investors with a new set of beliefs and causes they care about, including the environment.

  • The change in hands of financial assets from 2020 to 2030 will amount to over $68 trillion from boomers to millennials and Gen Z.  
  • A survey from Kearney reveals that 18- to 24-year-olds are nearly twice as likely to switch to banks based on their ESG credentials than those aged 55 and older.
  • Roughly a third of millennials use ESG investment tools, as opposed to just 2% of baby boomers, per the Harris Poll.