Insider Intelligence delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More

About Insider Intelligence

Our goal at Insider Intelligence is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how Insider Intelligence came to be.
Learn More
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Contact Us
Speak to a member of our team to learn more about Insider Intelligence.
Contact Us
See our latest press releases, news articles or download our press kit.
Learn More
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More
Browse our upcoming and past events, recent podcasts, and other featured resources.
Learn More
Tune in to eMarketer's daily, weekly, and monthly podcasts.
Learn More

Large recall in China is the latest Tesla setback in the world’s biggest car market

The news: Tesla recalled more than 285,510 vehicles in China due to a cruise control safety issue, per The Verge. The recall included 249,855 Model 3 and Model Y EVs made in Tesla’s Shanghai Gigafactory, as well as 35,655 imported Model 3 vehicles produced between December 2019 and June 2021. China’s State Administration for Market Regulation said the vehicle’s cruise control systems could be activated by accident, resulting in cars speeding up unexpectedly. Tesla says owners can upgrade their vehicles’ cruise control software remotely.

How we got here: Tesla has seen its share of struggles in China, which it considers to be its biggest market for future growth.

  • Tesla was a target of a recent protest by Tesla owners in China complaining about problems with their vehicles.
  • Regulators have questioned the quality of Chinese-made Model 3s for ‘abnormal acceleration’ and ‘battery fires’.
  • The Chinese military also banned Tesla vehicles from entering its complexes for fear that their onboard cameras could be used for spying.

The bigger picture: Tesla is facing backlash just as its sales in China are slumping which is affecting the EV-maker’s bottom line. Aside from the negative press, the recent recall also exposes the reality that, like most tech products, EVs can stall and crash because of bad software—but with much more dire consequences.

Tesla sold fewer than 26,000 cars in China in April, down 27% from March according to the China Passenger Car Association. This downward trend comes just as Chinese EV makers like Nio, Xpeng, and Li Auto all reported improved domestic sales.

What’s next: Tesla will need to employ damage control measures in China, especially since its success there is critical to its overall growth and profitability. The latest recall is a cautionary tale for all EV and AV manufacturers to take potential safety issues seriously. How Tesla navigates its challenges in the biggest car and EV market in the world is likely to resonate in other markets, which could affect sentiment about Tesla’s build quality and safety.