Insider Intelligence delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More

About Insider Intelligence

Our goal at Insider Intelligence is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how Insider Intelligence came to be.
Learn More
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Contact Us
Speak to a member of our team to learn more about Insider Intelligence.
Contact Us
See our latest press releases, news articles or download our press kit.
Learn More
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More
Browse our upcoming and past events, recent podcasts, and other featured resources.
Learn More
Tune in to eMarketer's daily, weekly, and monthly podcasts.
Learn More

Mastercard makes its BNPL debut—and could shake up the industry at a critical inflection point

The news: Mastercard announced a proprietary buy now, pay later (BNPL) offering set to debut in early 2022 in the US, the UK, and Australia. The network plans to use the program to increase payment choice.

How it works: Mastercard Installments will be heavily reliant on technology the company gained access to when it acquired Finicity and Aiia. It lets all of Mastercard’s merchants offer installments through a direct integration into their own platforms by updating their acquiring software.

  • Customers can apply with banks, lenders, and other financial institutions—or directly at the point-of-sale (POS)—and receive installment options powered by partners like Barclays US, FIS, Marqeta, and Synchrony.
  • If approved, customers will be presented with an installment option from a partner lender—often four interest-free payments.
  • Eventually, customers will be able to store their preapproved installment plans in digital wallets or on merchant sites and use them later.

The bigger picture: BNPL use is skyrocketing. In the US, the number of users will grow from 45.1 million this year to 76.6 million in 2025—a large threat to card volume that has been an impetus for payments titans to get involved.

  • Digital players like Affirm, Afterpay, Klarna, and PayPal lead the BNPL space. And even though Mastercard’s program could let these players use its rails, pressure from payments giants could squeeze them and make the space even more competitive, especially in the face of increasing consolidation. These giants might also have an edge in attracting older demographics, where BNPL has far less penetration, by relying on their brands and familiarity to ease consumer concerns.
  • Mounting threats may be why so many digital-first BNPL providers have recently pivoted hard into merchant services. Introducing new features and making acquisitions might help them shore up merchant relationships ahead of entrances from giants that could undercut existing players with their reach.

Quotable: “Everything we do from a product perspective is driven by consumer choice. It’s not to say they don’t like BNPL as it is today, but they want greater acceptance and they want more choice and more flexibility from who they work with, including the financial institutions they already have relationships with. Our goal was to network-size BNPL and leverage the power of our network to bring scale,” Mastercard EVP Chiro Aikat told Insider Intelligence.

Why it might change the game: Mastercard is a latecomer, which always creates challenges, but its program has a few unique features that could help it get off the ground easily.

  • Reach. Mastercard counts 78 million merchants, per PYMNTS, giving it a massive base from the jump. That could make the technology extremely accessible, especially with its simple integration, which might appeal to merchants who want to decrease time to market and cut down on partnerships, Aikat noted.
  • Underwriting. One-third of BNPL users in the US have fallen behind on their payments, per Credit Karma. Besides deterring users, this risk has kept banks from pursuing the tech. Mastercard uses cash flow insights and other information to determine repayment terms and lets its lending partners decide interest rates and whether customers can use credit cards to finance loans. This might give FIs a safer way to enter the space.
  • Regulation. With government pressure looming across markets, Mastercard’s decision to work with established banks and acquiring partners could help it stay abreast of future regulations more effectively and avoid feeling the impending squeeze.

Go deeper: Our “Buy Now, Pay Later Report” examines what’s driving popularity in the industry, the threats BNPL poses to incumbents, and how they can avoid disintermediation.