Products

Insider Intelligence delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
Reports
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More
Forecasts
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More
Charts
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More
Briefings
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More

About Insider Intelligence

Our goal at Insider Intelligence is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how Insider Intelligence came to be.
Learn More
Methodology
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Contact Us
Speak to a member of our team to learn more about Insider Intelligence.
Contact Us
Newsroom
See our latest press releases, news articles or download our press kit.
Learn More
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More
Events
Browse our upcoming and past webinars and other events.
Learn More
Podcasts
Tune in to eMarketer's daily, weekly, and monthly podcasts.
Learn More

Microsoft’s advertising moves in 5 charts

Of Microsoft’s $198 billion in revenues last year, only about 6% came from advertising. Could a revamped Bing help build out this revenue stream? It’s hard to imagine, but not impossible. Here are five charts that look at Microsoft’s latest ad moves.

1. Microsoft is a top ad company, but still a fraction of its competitors

Microsoft saw $12.23 billion in digital ad revenues last year, a massive figure that still only makes up about 2.2% of total digital ad spend worldwide, according to our forecast. In comparison, Google accounted for nearly 30% of total digital ad spend last year.

By revamping Bing, Microsoft aims to regain relevance in search. But to compete with Alphabet on ad spend, Microsoft will have to find a way to increase revenues by an order of magnitude.

2. And it’s not just Google beating Microsoft in search

Amazon accounts for about four times Microsoft’s US search ad revenue share, according to our forecast. We project Microsoft will lose share as Amazon gains, though it should be noted these numbers are from October 2022, before Microsoft announced its new AI-powered Bing.

One of the reasons Amazon—and Google, for that matter—have Microsoft beat is because those are platforms where people actually make purchases. An ad on Amazon is far closer to the point of purchase than one on Bing.

3. ChatGPT is still an infant

Microsoft’s $10 billion investment in ChatGPT creator OpenAI was first reported by Semafor in January. As of that same month, more than half (54%) of US adults still weren’t familiar with ChatGPT, according to a YouGov poll.

Just a few weeks later, Microsoft’s updated Bing with ChatGPT made headlines, first for how exciting the product was and later for the factual errors in its results. Between January 1 and February 1, Google searches for ChatGPT increased by more than four times in the US, according to Google Trends.

4. AI is still viewed as more buzzy than business-y

Half of US adults still think of AI as a tool for fun and experimentation, according to a Suzy report. While a large number of US adults see productivity uses for AI such as email writing, brainstorming, and data analysis, less than one-fourth (24%) think of AI as a replacement for search engines.

But it’s hard to see change before (or even while) it happens. AI chat tools will likely fundamentally change search. In a Substack titled “I hope I’m wrong!,” tech writer Ryan Broderick predicted an “arms race between A.I. platforms and individuals using A.I. tools of their own to game the system, which will further atrophy the non-A.I.-driven parts of the web.”

The AI search dystopia is not here yet, but publishers must keep an eye on how chat-driven search will limit actual page views.

5. Microsoft has made ad moves beyond search

Netflix announced a partnership with Microsoft to serve ads for its ad-supported tier, which launched in November 2022. Microsoft held a 2% share of open programmatic connected TV ads as of H1 2022, prior to the deal.

But things haven’t exactly picked up since. Netflix’s ad-supported tier is struggling to attract subscribers, and Microsoft won’t become an ad-supported streaming giant anytime soon.

This was originally featured in the eMarketer Daily newsletter. For more marketing insights, statistics, and trends, subscribe here.