Small and medium-sized businesses (SMBs) have had to bank on ecommerce amid the coronavirus pandemic to help bolster sales, and many believe they will continue relying on it beyond the outbreak.
According to May 2020 data from Pymnts.com, 66.4% of US SMB owners said they will rely on ecommerce more after the coronavirus pandemic.
Having a strong online presence is going to be vital for SMBs, especially for those that rely on foot traffic for sales. By embracing digital, SMBs can expand their customer base, stay visible and build on their existing relationships.
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