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Our research focuses on the five core coverage areas below. We apply our rigorous research methodology to our reports, charts, forecasts, and more to keep our clients at the forefront of key developments and trends before they hit the mainstream.
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Roughly Two-Thirds of SMB Owners Will Rely on Ecommerce More Post-Lockdown

Article by Rimma Kats  |  May 13, 2020
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Roughly Two-Thirds of SMB Owners Will Rely on Ecommerce More Post-Lockdown
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Small Business (SMB)
United States

Small and medium-sized businesses (SMBs) have had to bank on ecommerce amid the coronavirus pandemic to help bolster sales, and many believe they will continue relying on it beyond the outbreak.

How US SMB Owners' Reliance on Ecommerce Will Change After the Coronavirus Pandemic, April 2020 (% of respondents)
E-Mail ChartDownload

According to May 2020 data from Pymnts.com, 66.4% of US SMB owners said they will rely on ecommerce more after the coronavirus pandemic.

Having a strong online presence is going to be vital for SMBs, especially for those that rely on foot traffic for sales. By embracing digital, SMBs can expand their customer base, stay visible and build on their existing relationships.

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