The news: Salesforce-owned Slack has a beta-testing waitlist for ChatGPT integration.
Go big or go home? Salesforce’s move is in line with the trend of tech companies exploring generative AI integration from all product angles.
Look for net value: Generative AI is a powerful but messy technology that warrants careful implementation. Slack’s new bot could be instrumental in helping users quickly find vital information—if it produces accurate and up-to-date responses.
Slack has been a go-to tool for alleviating corporate concerns about remote work hindering collaboration and eroding team cohesion. Allowing AI-generated dialogue between colleagues could result in a little time-saving at the expense of thoughtful workplace interactions.
This article originally appeared in Insider Intelligence's Connectivity & Tech Briefing—a daily recap of top stories reshaping the technology industry. Subscribe to have more hard-hitting takeaways delivered to your inbox daily.
One Liberty Plaza9th FloorNew York, NY 100061-800-405-0844