The Evolving Payments Purchasing Chain

How Digitization and Economic Pressures Are Changing the Ecosystem in 2023

The Payments Ecosystem 2023

The Key Trends Changing How Providers Compete for Customers and Transactions

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About This Report
Economic uncertainty and rapid technological innovation are shifting industry dynamics for players across the payments ecosystem, including acquirers and processors, networks, and issuers.
Table of Contents

Executive Summary

Acquirers and processors, networks, and issuers must balance economic headwinds with digital payments growth and technological innovation to stay resilient and competitive in 2023.


  1. What roles do payments providers play in an end-to-end transaction?
  2. How are market dynamics changing the payments purchasing chain and the way its stakeholders interact?
  3. What are the top trends impacting acquirers and processors, networks, and issuers in 2023?

WHAT’S IN THIS REPORT? We define the major categories of payment providers, discuss their volume and revenues, and evaluate key trends impacting their performance.

KEY STAT: Payments industry revenues will grow at an 8.3% compound annual growth rate worldwide between 2021 and 2026, per Boston Consulting Group (BCG), as providers across categories—including those shown in the graphic—digitize and innovate to meet shifting demands in a period of economic uncertainty.

Here’s what’s in the full report


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Table of Contents

  1. Executive Summary
  2. Key Points
  3. Purchasing Chain Players Are Resilient, but in Flux
  1. Acquirers and Processors
  2. Networks
  3. Issuers
  1. Sources
  2. Media Gallery


Jaime Toplin


Eleni Digalaki
Principal Analyst
David Morris
Principal Analyst
Melissa Rosenberg
Senior Researcher
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