Insider Intelligence delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More

About Insider Intelligence

Our goal at Insider Intelligence is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how Insider Intelligence came to be.
Learn More
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Contact Us
Speak to a member of our team to learn more about Insider Intelligence.
Contact Us
See our latest press releases, news articles or download our press kit.
Learn More
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More
Browse our upcoming and past events, recent podcasts, and other featured resources.
Learn More
Tune in to eMarketer's daily, weekly, and monthly podcasts.
Learn More

The Mobile Payments Series: India

This week, we're diving into the mobile payments landscape, and seeing what adoption looks like across various countries like China, the US and Germany. First up: India.

India is home to the world’s fastest growing proximity payment market.

This year, 73.9 million people in the region—or 7.6% of the population—will use mobile payments. That's an increase, of 39.7% from 2017, according to eMarketer estimates.

There are a couple factors driving mobile payment adoption in India. Perhaps the biggest was the demonetization of high-denomination cash notes in November 2016, which took a lot of cash out of circulation and gave both consumers and merchants a pressing reason to adopt digital payments.

"Because India is largely skipping over PC adoption in favor of smartphones, the majority of these payments are taking place on mobile devices," said Rahul Chadha, senior analyst at eMarketer.

"India’s smartphone penetration is only at 26% of the population for 2018, but the number of smartphone users is expected to balloon to almost 500 million by 2022. As the country becomes more and more connected, one of the main apps smartphone users in India are adding is one with these payment capabilities," added Showmik Podder, junior forecasting analyst at eMarketer.

Demonetization is not the only thing influencing this growth. There's also the influence of firms in China like Alibaba, which owns about a third of homegrown mobile payment service Paytm. The company is applying lessons already learned there, such as the adoption of QR codes to complete transactions, to hasten and ease the adoption of mobile payments for consumers.

"Paytm is the market leader with an estimated user base of 320 million (not all proximity users), and Google got into the market with Tez—now rebranded as Google Pay—in late 2017. The popular app has seen great growth since," Podder said.