For more insights and key statistics on the biggest trends in today's most disruptive industries, subscribe to our Chart of the Day newsletter.
For Amazon, massive ecommerce sales also mean a jungle of returns. The retail giant has streamlined its returns process by partnering with UPS, where over half of US adults surveyed prefer to drop off their unwanted orders. The No. 2 location is Kohl’s, where a quarter of respondents opt to make their Amazon returns.