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Learn More →US Account Opening Feature Demand Report 2023
Building an Application Experience Based on the Features Consumers Want Most
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Table of Contents
- In-Flight Deposits and Gen Z Will Drive New Account Openings in 2023
- Step 1: Account Selection
- Step 2: Expectation Setting
- Step 3: Account Funding
- Step 4: Application Submission
- Step 5: Customer Support
- Step 6: Updates and Outcomes
- Methodology
- Survey Demographics
- Appendix: Interactive Demand Charts
- Sources
- Media Gallery
Charts in This Report
Top 5 Most In-Demand US Mobile Account Opening Features, April 2023 (% of respondents calling the feature “extremely valuable”)Most Valuable Account Selection Features According to New US Checking Account Users, April 2023 (% of respondents calling the feature “extremely valuable”)
Most Valuable Expectation Setting Features According to New US Checking Account Users, April 2023 (% of respondents calling the feature “extremely valuable”)Most Valuable Account Funding Features According to New US Checking Account Users, April 2023 (% of respondents calling the feature “extremely valuable”)
Most Valuable Application Submission Features According to New US Checking Account Users, April 2023 (% of respondents calling the feature “extremely valuable”)Most Valuable Customer Support Features According to New US Checking Account Users, April 2023 (% of respondents calling the feature “extremely valuable”)
First Published on Jul 24, 2023
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