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The forecast: While financial service's digital ad spending has historically outpaced the digital ad market, we expect a slowdown in 2021 and beyond as incumbents in both banking and insurance focus their budgets on technological innovations to compete with emerging fintech companies.
A closer look:
Finserv institutions will spend $24.49 billion on digital ads in 2021, up from $20.99 billion in 2020, but spending growth is declining. Finservs spent 20.3% more in 2020 than they did the previous year, but this growth will slow to 11.3% by 2023.
The last 18 months propelled the transition to digital, with financial services firms focusing on shifting customers to mobile apps and moving customer service online.
Banks and insurance companies will be responsible for a combined 79.2% of US financial services' digital ad spending in 2021.
Looking ahead: While traditional banks are focusing more on digitization and automation to compete with neobanks, insurance companies are focusing on personalized advertising to win over customers after a decline in premiums during the pandemic. Finserv spending will pass $30 billion in 2023, but growth rates will continue to slow.