Click and collect is set for a strong year in the US, both in terms of sales growth and increases in total buyers. However, the era in which click-and-collect options were dramatically shifting the dynamics of both ecommerce and in-store shopping appears to have ended.
3 KEY QUESTIONS THIS REPORT WILL ANSWER
WHAT’S IN THIS REPORT? Our latest US click-and-collect forecast, with an emphasis on aggregate sales figures, grocery sales figures, total buyers, and the major retailers that are driving click-and-collect outcomes.
KEY STAT: US buyers will spend $95.87 billion via click and collect this year, a 19.4% increase year over year (YoY). However, the fulfillment option’s surprisingly sluggish 2021 means spending is well below what we anticipated.
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