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Key stat: Email marketing is the top area where US B2B and B2C marketers have increased their direct marketing budget in the past 12 months (62%), according to a survey from SeQuel Response and ISG.
Beyond the chart:
Email marketing is favored by marketers because of its high return on investment—$36 dollars for every dollar spent, according to Litmus.
However, nearly half (48%) of US internet users always or often ignore/delete emails from brands without reading them, per a February Airship study.
To combat that, brands are leaning on AI and automation tools to deliver more personalized, targeted messaging to their audiences.