After a pandemic-driven spike in mobile peer-to-peer (P2P) app usage thanks to movement away from cash, customers have maintained their newfound electronic payment habits. As the industry saturates and user growth slows, providers will seek ways to broaden the pool, mitigate fraud, and drive engagement to make their wallet indispensable to customers.
3 KEY QUESTIONS THIS REPORT WILL ANSWER
WHAT’S IN THIS REPORT? We examine key factors driving US mobile P2P payment user and spending growth, evaluate what providers are doing to capture this growth and minimize losses, identify leading wallets, and unpack their positioning.
KEY STAT: Increasing maturity in the mobile P2P payments market is leading providers to embrace fast-growing younger users—who tend to adopt as soon as they become eligible for the technology—and lean into spending trends.
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