Contact Sales:1-800-405-0844
Does my company subscribe?
Newsletter sign-up
Log in
Become a ClientGet a DemoPricing
InsightsEventsPricing

Industries Overview

Our research focuses on the five core coverage areas below. We apply our rigorous research methodology to our reports, charts, forecasts, and more to keep our clients at the forefront of key developments and trends before they hit the mainstream.
Advertising & MarketingSocial MediaContent MarketingEmail MarketingVideoBrowse All →
Ecommerce & RetailEcommerce SalesMcommerceRetail SalesSocial CommerceBrowse All →
Financial ServicesBankingPaymentsFintechWealth ManagementBrowse All →
GeographiesAsia-PacificCentral & Eastern EuropeLatin AmericaMiddle East & AfricaNorth AmericaWestern Europe
HealthValue-Based CareDigital TherapeuticsTelehealthOnline PharmacyBrowse All →
TechnologyConnected Devices5GArtificial Intelligence (AI)Browse All →
More IndustriesReal EstateCustomer ExperienceB2BTravelSmall Business (SMB)Browse All →
All Topics

Latest Articles

Browse All →

Fewer US financial institutions are willing to offer student loans

Article |
 Dec 8, 2023

Black Friday, Cyber Monday sales fell below our June forecast

Article |
 Dec 8, 2023

Amazon and IPG Mediabrands strike a three-year video advertising deal

Article |
 Dec 8, 2023

3 ad channels bolstering the growth of the US ad market

Article |
 Dec 8, 2023

Despite a reduction in ad inventory, the market for TV and CTV ad spending will grow by billions

Article |
 Dec 8, 2023

Quick-service dining thrives during the holiday rush: Here’s how to make the most of it | Sponsored Content

This article was contributed by Attain.
Article |
 Dec 8, 2023

Programmatic ad spend has gotten more diverse and mobile-dominated

Article |
 Dec 7, 2023

Holiday season check-in: How Q4 is going and what that means for the rest of the year

Article |
 Dec 7, 2023

People are watching longer TikToks. What does that mean for competition with YouTube?

Article |
 Dec 7, 2023

How deal-seeking, digital grocery shopping, and other 2023 trends shaped ecommerce in 5 charts

Article |
 Dec 7, 2023
Explore our Research →

Products

Insider Intelligence delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
Reports
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More →
Forecasts
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More →
Charts
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More →
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More →
Briefings
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More →
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More →

About Insider Intelligence

Our goal at Insider Intelligence is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how Insider Intelligence came to be.
Learn More →
Methodology
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More →
Our People
Take a look into our corporate culture and view our open roles.
Join the Team →
Contact Us
Speak to a member of our team to learn more about Insider Intelligence.
Contact Us →
Newsroom
See our latest press releases, news articles or download our press kit.
Learn More →
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More →
Events
Browse our upcoming and past events, recent podcasts, and other featured resources.
Learn More →
Podcasts
Tune in to eMarketer's daily, weekly, and monthly podcasts.
Learn More →

The US P&C Insurance Ecosystem

How to Grab Opportunities and Manage Risk in a $797 Billion Industry Transformed by Digital

Report by Eleni Digalaki  |  May 23, 2022
Download
Report
The One-Pager
Share
Table of Contents
Executive Summary
Key Points
Introduction
Who’s Who in the P&C Insurance Ecosystem
The Evolving Insurance Customer Journey
How Insurers Can Get the Most for Their Tech and Digital Ad Dollars
The Top Trends Shaping P&C Insurance
Read Next
Sources
Media Gallery
About This Report
Rapidly shifting customer expectations, disruption from new entrants, and new risks and coverage needs threaten to turn the property and casualty (P&C) insurance industry on its head. But insurers that digitally transform can come out on top.
Topics
Insurance
United States
Table of Contents
Executive Summary
Key Points
Introduction
Who’s Who in the P&C Insurance Ecosystem
The Evolving Insurance Customer Journey
How Insurers Can Get the Most for Their Tech and Digital Ad Dollars
The Top Trends Shaping P&C Insurance
Read Next
Sources
Media Gallery

Executive Summary

Property and casualty (P&C) insurers are at a crossroads as digital transformation, disruptors, and shifting consumer behaviors rock their industry. But incumbents can invest wisely to deepen customer relationships and build innovative solutions.

4 KEY QUESTIONS THIS REPORT WILL ANSWER

  1. Who are the key stakeholders in the US P&C insurance ecosystem?
  2. How is digital transforming the customer journey?
  3. How will insurers shape their budget allocation priorities?
  4. What are the top P&C insurance trends to watch in 2022?

WHAT’S IN THIS REPORT? We lay out the links in the insurance value chain, detail the drivers of digital transformation within the P&C insurance industry, and explore how incumbents can best meet the needs of digitally minded consumers. We also highlight the key trends that will reshape the industry going forward.

Leading Digital Priorities According to Insurance Executives Worldwide, Sep 2021 (% of respondents)
E-Mail ChartDownload

KEY STAT: Digitally minded customers are pushing insurers to transform: Digitizing service and support is worldwide insurance executives’ most cited digital priority in the next 12 months, per a September 2021 Smart Communications survey.

Here’s what’s in the full report

2files

Exportable files for easy reading, analysis and sharing.

12charts

Reliable data in simple displays for presentations and quick decision making.

Table of Contents

  1. Executive Summary
  2. Key Points
  3. Introduction
  4. Who’s Who in the P&C Insurance Ecosystem
  1. The Evolving Insurance Customer Journey
  2. How Insurers Can Get the Most for Their Tech and Digital Ad Dollars
  3. The Top Trends Shaping P&C Insurance
  4. Read Next
  1. Sources
  2. Media Gallery

Charts in This Report

Leading Digital Priorities According to Insurance Executives Worldwide, Sep 2021 (% of respondents)US Consumers Who Have Used an Insurance Agent, by Generation, Oct 2021 (% of respondents in each group)
Which First-Party Data Sources Will Be Most Valuable to Marketing Professionals Worldwide in 2022 to Address the Loss of Third-Party Cookies? (% of respondents)US Retail Ecommerce Sales, 2020-2026 (billions, % change, and % total retail sales)
Total US Property & Casualty Insurance IT/Technology Expenses, 2019-2025 (billions and % change)Emerging Technologies Where Insurance Executives Worldwide Expect to Increase Spending in 2022 (% of respondents)
US Insurance Digital Ad Spending, 2019-2023 (billions and % change)US Cord-Cutters, 2022-2026 (millions and % of population)
Solutions that US Marketers and Agencies Are Using to Grow/Enhance Their First-Party Data, June 2021 (% of respondents)US Usage-Based Insurance Drivers, 2019-2023 (millions and % of insured drivers)
US Embedded Systems Connected Car Drivers, 2021-2025 (millions and % of licensed drivers)US Smart Home Device Users, by Category, 2021-2025 (% of population )

authors

Eleni Digalaki

Contributors

Tyler Brown
Senior Analyst
Caitlin Cahalan
Researcher, Financial Services
Zach Goldner
Junior Forecasting Analyst
Oscar Orozco
Director, Forecasting
Jaime Toplin
Senior Analyst
Already have a subscription?Sign In

Access All Charts and Data

Gain access to reliable data presented in clear and intelligible displays for quick understanding and decision making on the most important topics related to your industry

Become a Client

Geographies

Insider Intelligence

Media Services

Free Content

Contact Us →

Worldwide HQ

One Liberty Plaza9th FloorNew York, NY 100061-800-405-0844

Sales Inquiries

1-800-405-0844ii-sales@insiderintelligence.com

* Copyright © 2023 
Insider Intelligence Inc. All Rights Reserved.