Products

Insider Intelligence delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
Reports
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More
Forecasts
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More
Charts
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More
Briefings
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More

About Insider Intelligence

Our goal at Insider Intelligence is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how Insider Intelligence came to be.
Learn More
Methodology
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Contact Us
Speak to a member of our team to learn more about Insider Intelligence.
Contact Us
Newsroom
See our latest press releases, news articles or download our press kit.
Learn More
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More
Events
Browse our upcoming and past events, recent podcasts, and other featured resources.
Learn More
Podcasts
Tune in to eMarketer's daily, weekly, and monthly podcasts.
Learn More

US Premium Travel Credit Card Emerging Features Benchmark 2022

How 10 Leading Cards Compare on Meeting Prospective Customers’ Demands

Download
Share
About This Report
Invigorated travel has reestablished demand for travel credit card perks and benefits. But a recession could reverse gains—requiring premium card issuers to balance travel offerings with everyday utility. This second annual study reveals which of 10 leading premium travel credit cards are best positioned to attract and engage customers, based on their support of 49 emerging features.
Table of Contents

Executive Summary

Resurgent travel has reestablished demand for travel credit card perks and benefits. But a recession could reverse gains—requiring premium card issuers to balance travel offerings with everyday utility. This second annual study reveals which of 10 leading premium travel credit cards are best positioned to attract and engage customers, based on their support of 49 emerging features.

3 KEY QUESTIONS THIS REPORT WILL ANSWER

  1. What are the most important emerging features US premium travel credit card issuers can offer?
  2. Which features do premium travel credit card prospects value most, both overall and within key customer segments?
  3. How do 10 leading premium travel credit card programs compare in their support for features that card prospects value most?

WHAT’S IN THIS REPORT? An analysis of the most in-demand emerging premium travel credit card features an issuer can offer to attract customers. We rank 10 leading cards (with annual fees ranging from $75 to $99) according to their support of 49 features. The findings pinpoint product development priorities for issuers.

KEY STAT: Security is card prospects’ top concern with the three most in-demand features falling into that category. Over half of prospects called free identify theft insurance and Social Security number monitoring “extremely valuable.”

Here’s what’s in the full report

3files

Exportable files for easy reading, analysis and sharing.

21charts

Reliable data in simple displays for presentations and quick decision making.

Table of Contents

  1. Executive Summary
  2. Key Findings
  3. Action Points
  4. Premium Travel Cards Must Prepare for Recession by Improving Everyday Utility
  5. Leading Premium Travel Credit Cards in 2022
  6. Consumers’ Most Valued Features in 2022
  7. No. 1: Security and Control
  1. No. 2: Travel
  2. No. 3: Earning Rewards
  3. No. 4: Shopping
  4. No. 5: Payment Flexibility
  5. No. 6: Redeeming Rewards
  6. No. 7: Entertainment
  7. Methodology
  1. Glossary
  2. Survey Demographics
  3. Appendix
  4. Sources
  5. Media Gallery

Charts in This Report

authors

David Morris, Jaime Toplin

Contributors

Grace Broadbent
Analyst
Daniel Decea
Researcher, Financial Services
Na Li
Director, Primary Research
Ona Koehler
Senior Director, Benchmarking
Melissa Rosenberg
Senior Researcher
Already have a subscription?Sign In

Access All Charts and Data

Gain access to reliable data presented in clear and intelligible displays for quick understanding and decision making on the most important topics related to your industry

Become a Client