Insider Intelligence delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More

About Insider Intelligence

Our goal at Insider Intelligence is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how Insider Intelligence came to be.
Learn More
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Contact Us
Speak to a member of our team to learn more about Insider Intelligence.
Contact Us
See our latest press releases, news articles or download our press kit.
Learn More
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More
Browse our upcoming and past events, recent podcasts, and other featured resources.
Learn More
Tune in to eMarketer's daily, weekly, and monthly podcasts.
Learn More

US premium travel credit card issuers should step up security features

Travelers may want to let loose on vacation, but they want their premium travel credit cards to be locked down tight. The most in-demand feature of these cards is free identity theft insurance, with 53% of prospective users in the US saying it was “extremely valuable” to them, according to our “US Premium Travel Credit Card Emerging Features Benchmark 2022” report.

Social Security number breach alerts followed close behind (52%), and an actionable identity theft risk score (43%) rounded out the top three.

Beyond the chart: Chase Sapphire Preferred earned first place overall in our benchmark, scoring 45 points out of 100. It also took first in its support of security and control features.

Going forward, issuers should prioritize security innovation, which helps both consumers and card companies lower their fraud costs.

More like this:

Methodology: Insider Intelligence surveyed 1,116 US respondents between September 19 and October 19, 2022, to gauge consumers' preferences and the value they place on 49 digital/emerging credit card travel rewards features. Respondents to the online survey were prospective travel credit card users selected to align with the US population on the criteria of age (among ages 18–76), gender, household income, race, and ethnicity. The survey was fielded by a third-party sample provider. Data has a margin of error of +/-2.9 percentage points at the 95% confidence interval. Additionally, scorecards were created for leading consumer premium travel credit cards, which were chosen by Insider Intelligence based on the size of their respective issuer's 2021 year-end domestic credit card loans outstanding and ranked by performance across the categories studied.