Products

Insider Intelligence delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
Reports
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More
Forecasts
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More
Charts
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More
Briefings
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More

About Insider Intelligence

Our goal at Insider Intelligence is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how Insider Intelligence came to be.
Learn More
Methodology
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Contact Us
Speak to a member of our team to learn more about Insider Intelligence.
Contact Us
Newsroom
See our latest press releases, news articles or download our press kit.
Learn More
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More
Events
Browse our upcoming and past events, recent podcasts, and other featured resources.
Learn More
Podcasts
Tune in to eMarketer's daily, weekly, and monthly podcasts.
Learn More

Walgreens wins a majority stake in home health company as Amazon, CVS beef up home care offerings

The news: Walgreens completed its majority stake investment in home health platform CareCentrix.

  • Walgreens invested $330 million and now owns a 55% stake with the option to raise its stake.

Here’s how CareCentrix works: It provides patients a network of home providers, while its analytics platform helps care teams better coordinate.

CareCentrix’s analytics platform, HomeBridge, creates one place for care teams to access, analyze, and collect patient data.

  • This alleviates common care barriers like poor coordination between healthcare providers and an inability to effectively collect social determinants of health data.
  • Better care coordination after hospital discharge directly affects health outcomes. More than half (53%) of patients say they've experienced medication errors and discrepancies after leaving the hospital due to poor communication with providers.

What CareCentrix means for Walgreens and competitors: The investment will help Walgreens amp up its healthcare strategy in two key ways:

1. CareCentrix will expand Walgreens’ patient reach beyond its clinics.

Last year, Walgreens said its investment in retail clinic partner VillageMD would help it open 1,000 VillageMD clinics next by 2027. The next natural step would be for Walgreens to complement its in-person care with home care services. Especially since CareCentrix already comes with a built-in patient pool. It manages care for 19 million individuals across 7,400 provider locations, per Walgreens.

2. Walgreens gains a competitive edge against CVS and Amazon.

Both CVS and Amazon exhibited an interest in home healthcare over the past year. In fact, over the past month, the duo separately approached home healthcare company Signify Health as a potential acquisition target.

  • Since competitors like CVS and Amazon have their eyes set on home care, Walgreens' latest CareCentrix investment will ensure it's getting the most bang for its buck.
  • CareCentrix will play a “critical role” in managing Walgreens’ post-acute spending and outcomes, according to the retail giant.