Products

Insider Intelligence delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
Reports
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More
Forecasts
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More
Charts
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More
Briefings
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More

About Insider Intelligence

Our goal at Insider Intelligence is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how Insider Intelligence came to be.
Learn More
Methodology
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Contact Us
Speak to a member of our team to learn more about Insider Intelligence.
Contact Us
Newsroom
See our latest press releases, news articles or download our press kit.
Learn More
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More
Events
Browse our upcoming and past events, recent podcasts, and other featured resources.
Learn More
Podcasts
Tune in to eMarketer's daily, weekly, and monthly podcasts.
Learn More

What's in store for eBay?

Despite a less-than-stellar Q2, eBay still has few tricks up its sleeve. The brand is experimenting with social commerce and a new payments platform, hoping it will pay off in the long run.

$2.5 billion: eBay’s Q1 2022 revenues, down 6% year over year (YoY). We forecast eBay’s retail ecommerce revenues will total $36.69 billion this year, down 7.6% YoY.

30%: The percentage of US consumers who used a digital/mobile wallet in 2021, according to FIS. Hoping to grab its share, eBay launched its first digital wallet in Q2, but it faces stiff competition behind established players like PayPal and Apple Pay.

6%: The percentage of US adults who use livestream shopping or video ecommerce regularly, per Bizrate Insights. Though small, there’s room to grow, as 29% say they are somewhat or very interested in trying it out. Is eBay’s new live shopping platform eBay Live the bait they need to take the bite?

$3 billion: The value that eBay predicts its new vault will hold within a few years. Currently, the 31,000-square-foot temperature-controlled vault is just for trading cards, but eBay hopes to expand to include additional collectibles and luxury items.

7.8 million: The average number of daily fine jewelry listings on eBay. The company says products from brands like Chopard, Harry Winston, and Hermès are up in the past six months. That’s right in line with our forecast: We estimate personal luxury jewelry sales will total $8.74 billion in 2022, up 16.9% from last year.

Why we care: While eBay is pulling out all the stops to bring in sales, it remains to be seen if it will actually work. If the company can pull from its loyal customer base to build up its digital wallet, that could be a big success. But as inflation continues to go up and consumer spending continues to tighten, it’s unclear whether eBays focus on luxury will pay off.

 

This was originally featured in in the Retail By the Numbers newsletter. For more retail insights, statistics, and trends, subscribe here.