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Email Soft Bounce Rates, by Industry, Worldwide

TimeframeJan 2016Jan 2017Mar 2018Sep 2019
Architecture & constructionMaximum of two rows can be charted.
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Beauty & personal careMaximum of two rows can be charted.
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Business & financeMaximum of two rows can be charted.
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ConstructionMaximum of two rows can be charted.
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Creative services/agencyMaximum of two rows can be charted.
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Education & trainingMaximum of two rows can be charted.
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Entertainment & eventsMaximum of two rows can be charted.
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GamesMaximum of two rows can be charted.
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HobbiesMaximum of two rows can be charted.
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LegalMaximum of two rows can be charted.
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ManufacturingMaximum of two rows can be charted.
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Media & publishingMaximum of two rows can be charted.
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Medical, dental, & healthcareMaximum of two rows can be charted.
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Music & musiciansMaximum of two rows can be charted.
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PharmaceuticalsMaximum of two rows can be charted.
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Photo & videoMaximum of two rows can be charted.
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Professional servicesMaximum of two rows can be charted.
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Real estateMaximum of two rows can be charted.
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ReligionMaximum of two rows can be charted.
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Social networks & online communitiesMaximum of two rows can be charted.
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SportsMaximum of two rows can be charted.
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Vitamin supplementsMaximum of two rows can be charted.
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Source: MailChimpMay 2023 

Note: represents activity among MailChimp clients, broader industry metrics may vary

Additional Note: soft bounce rate: percentage of emails that could not be delivered due to a temporary reason, such as mailbox is full, recipient email server is down or offline, or email message is too large

Methodology: Data is from monthly MailChimp studies as cited in company blog. Data is based on analysis of hundreds of millions of emails where campaign tracking was activated, and where users reported their industry. Clients of MailChimp range from small businesses to Fortune 500 companies. All campaigns tracked were sent to at least 1,000 subscribers. MailChimp is an email marketing platform.

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