Source: eMarketer, April 2023 - May 2023
Note: average annual spending among Zelle users ages 14+; the value of peer-to-peer (P2P) payment transactions made by using Zelle via mobile phones
Additional Note: A mobile P2P payment is a transfer of funds from one individual to another individual using a mobile phone. Cross-border P2P transactions, person-to-business (P2B) transactions, B2B transactions, and B2C transactions are excluded. P2B payments are from people to businesses (e.g., customers paying a small business using Venmo) and are also known as peer-to-merchant payments. B2B payments are from businesses to other businesses (e.g., business or operational expenses). B2C payments are from businesses to consumers (e.g., payroll or supplemental benefits) and are also known as business-to-person payments.
Methodology: Estimates are based on the analysis of survey and web traffic data from research firms, primary research, interviews, information from major mobile payment players, historical consumer adoption and buying trends, payment adoption trends, retail spending trends, demographic and socioeconomic factors, and macro-economic conditions.