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eMarketer: Click and Collect Sales to Grow 55%

US Click and Collect Buyers

  • In 2019, click and collect ecommerce sales for the entire year will jump 54.9% to reach $36.54 billion.
  • This year, there will be 128.9 million click and collect buyers in the US, up 7.3% over 2018.
  • Next year, buyers using click and collect will nearly reach 69% of total digital buyers and hit 50% of the US population 14 and older.

eMarketer principal analyst Andrew Lipsman commented:

“Click-and-collect is one of the key factors fueling US ecommerce growth today.  It’s especially important for big box retailers like Walmart and Target that retooled their brick-and-mortar operations around seamless pickup,” said Andrew Lipsman, eMarketer principal analyst. “It’s also the single most critical factor behind the rapid growth of grocery ecommerce.  This year, many major grocery chains ramped up their click-and-collect operations.”






eMarketer’s forecasts and estimates are based on an analysis of quantitative and qualitative data from research firms, government agencies, media firms and public companies, plus interviews with top executives at publishers, ad buyers and agencies. Data is weighted based on methodology and soundness. Each eMarketer forecast fits within the larger matrix of all its forecasts, with the same assumptions and general framework used to project figures in a wide variety of areas. Regular re-evaluation of available data means the forecasts reflect the latest business developments, technology trends and economic changes.


About eMarketer
Founded in 1996, eMarketer is the first place to look for research about marketing in a digital world.  eMarketer enables thousands of companies worldwide to understand marketing trends, consumer behavior and get the data needed to succeed in the competitive and fast-changing digital economy.  eMarketer’s flagship product, eMarketer PRO, is home to all of eMarketer’s research, including forecasts, analyst reports, aggregated data from 3,000+ sources, interviews with industry leaders, articles, charts and comparative market data. eMarketer’s free daily newsletters span the US, EMEA and APAC and are read by more than 200,000 readers globally.  In 2016 eMarketer, Inc. was acquired by European media giant Axel Springer S.E.

Posted on December 19, 2019.