The Banking Digital Trust Report 2021 Preview.

Our second annual Banking Digital Trust survey polled digital banking users of the 10 largest US banks on which factors across six key dimensions.

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Resources

Our Resources allow you to sample the power of Insider Intelligence research and gain key insights into trends, topics, and forces affecting your industry. These complimentary PDFs and slide decks give you a glimpse into what the full Insider Intelligence research suite can do for you.

A Preview of Insider Intelligence’s Payments Trends to Watch in 2022

The payments industry promises unprecedented rewards—and risks—in 2022. The pandemic has irreversibly turned the clock forward on payment digitization, forcing industry stakeholders to race to keep up with the fast-moving digital trends.

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The Banking CMO Report Preview

Our Banking CMO Report synthesizes interviews with 10 CMOs at some of the largest and most innovative banks, credit unions, and neobanks in the US and Canada.

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3 Retail & Ecommerce Trends to Watch in 2022

The pandemic and changing consumer preferences have fundamentally altered the payments & commerce ecosystem, and retailers and brands will need to adapt to retain fickle consumers. The companies that continue to digitize the shopping journey, while promoting sustainability and reducing friction, will win in 2022.

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Digital Trust Benchmark Report 2021 Preview

In our Digital Trust Benchmark Report, we analyze the data from our fifth annual “US Digital Trust Survey” to evaluate how US social media users feel about nine major social media platforms—Facebook, Instagram, LinkedIn, Pinterest, Reddit, Snapchat, TikTok, Twitter, and YouTube—and reveal the extent to which trust affects usage and attitudes toward advertising.

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US Holiday Shopping 2021 Preview

The 2021 holiday season is shaping up to be the biggest and most lucrative in the last five years. Low unemployment, rising wages, a booming stock market, and government stimulus are already contributing to increased consumer spending.

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A New Era in Retail and Ecommerce Is Emerging

Retailers have begun to embrace new opportunities and cater to consumer demands that have gained momentum since the start of the pandemic. A New Era in Retail and Ecommerce Is Emerging explores several developments that have kicked into high gear over the past 18 months.

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The Banking Heads of Digital Report Preview

Our Banking Heads of Digital Report synthesizes interviews with a dozen heads of digital at some of the largest financial institutions in the US, UK, and Canada, as well as heads of product at three top neobanks.

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Credit Cards’ Recovery Tactics

In “Credit Cards’ Recovery Tactics,” a selected chapter from our full “Credit Cards in the Next Normal” report, we examine to what extent the pandemic halted credit card transaction volume growth, and touch on what the next steps will be as reopening progresses.

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4 Impediments to CX Excellence

In “4 Impediments to CX Excellence,” Insider Intelligence details the obstacles to implementing a powerful customer experience and how they can be overcome.

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The State of the Creator Economy

In “The State of the Creator Economy,” we detail the latest trends in the creator economy, including new monetization options, popular social platforms, and recent growth.

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Marketing and Advertising Agency Growth Strategies

In “Marketing and Advertising Agency Growth Strategies,” we detail three opportunities for future revenue growth agencies should prioritize.

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US Mobile P2P Payments Forecast

In the “US Mobile P2P Payments Forecast,” Insider Intelligence breaks down our estimates for growth in the mobile P2P payments space and details what's next for providers.

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